Question 1

What is French Bakery Samui?

Accepted Answer

French Bakery Samui is an authentic French bakery and patisserie on Koh Samui, near Lamai, offering sourdough breads, pure-butter pastries, cakes and viennoiseries made fresh daily.

Question 2

Where exactly is the bakery on Koh Samui?

Accepted Answer

Address: 179/4 Maret, Amphoe Ko Samui, Surat Thani 84310, right next to Lamai.

Question 3

Is the bakery close to Lamai?

Accepted Answer

Yes, we are in Maret, right next to Lamai — our primary delivery area.

Question 4

What are your opening hours?

Accepted Answer

Open every day from the morning. Hours may vary by season; call 0866415007 to confirm.

Question 5

How can I contact you?

Accepted Answer

By phone at 0866415007, or visit the shop in Maret, Koh Samui.

Question 6

Are you an authentic French bakery?

Accepted Answer

Yes, 100% French recipes and know-how, run by a French baker (“By SEB”).

Question 7

Is everything made on site?

Accepted Answer

Yes, all our breads, pastries, cakes and viennoiseries are made fresh on site every day.

Question 8

When is the bread freshest?

Accepted Answer

Bread and pastries come out of the oven in the morning — the best time for fresh bread.

Question 9

Should I reserve my bread?

Accepted Answer

Not needed for everyday purchases, but for large quantities or specialty breads we recommend pre-ordering.

Question 10

Do you accept card payment?

Accepted Answer

We accept cash and QR code payment (PromptPay). Pro customers pay by invoice.

Question 11

What types of bread do you offer?

Accepted Answer

Baguette, tradition baguette, half-baguette, wholemeal, multigrain, big bread, white and dark sandwich bread, hot-dog buns, pita, ciabatta and more.

Question 12

Is your bread made with natural sourdough?

Accepted Answer

Yes, our main breads use natural sourdough for authentic taste and better keeping.

Question 13

Do you make real tradition baguettes?

Accepted Answer

Yes, French tradition baguette with a crusty crust and open crumb.

Question 14

Do you offer wholemeal or multigrain bread?

Accepted Answer

Yes, wholemeal and multigrain breads are available, perfect for a healthy breakfast.

Question 15

Do you have sandwich/toast bread?

Accepted Answer

Yes, white and dark sandwich bread, ideal for toast and sandwiches.

Question 16

Do you make burger and hot-dog buns?

Accepted Answer

Yes, burger buns and hot-dog rolls, perfect for the island’s restaurants and snack bars.

Question 17

Do you offer ciabatta or pita?

Accepted Answer

Yes, ciabatta and pita are part of our specialty bread range.

Question 18

Does bread keep well in Koh Samui’s climate?

Accepted Answer

Sourdough keeps better; we recommend storing it in a cloth and eating it quickly given the tropical humidity.

Question 19

Do you sell bread by weight (per kilo)?

Accepted Answer

Some large loaves are sold per piece or by the kilo. Ask us based on your needs.

Question 20

Can I order large quantities of baguettes?

Accepted Answer

Yes, for hotels, restaurants and events we produce large quantities to order.

Question 21

What viennoiseries do you offer?

Accepted Answer

Croissants, pains au chocolat, raisin rolls, brioches, turnovers and seasonal pastries, all pure butter.

Question 22

Are your croissants pure butter?

Accepted Answer

Yes, croissants and viennoiseries are hand-laminated with butter, the French way.

Question 23

Do you make pains au chocolat?

Accepted Answer

Yes, our pains au chocolat use pure-butter puff pastry and real chocolate.

Question 24

Do you have brioches?

Accepted Answer

Yes: sugar brioche, chocolate brioche, raisin brioche and plain brioche depending on the day.

Question 25

Do you offer mini viennoiseries for breakfast?

Accepted Answer

Yes, mini croissants and mini viennoiseries, perfect for hotel platters and breakfasts.

Question 26

Do you make filled viennoiseries (almond, chocolate)?

Accepted Answer

Yes, almond croissant, almond-chocolate roll and other variations depending on the day’s production.

Question 27

Are viennoiseries available all day?

Accepted Answer

They are made in the morning; the most popular can sell out late in the day. Pre-order to be sure.

Question 28

Can I order viennoiseries for a brunch?

Accepted Answer

Yes, we prepare assorted viennoiseries for brunches, meetings and events.

Question 29

Do you make savory pastries?

Accepted Answer

Depending on the day we offer savory pastries and galettes; ask about the current production.

Question 30

Do you supply viennoiserie platters to hotels?

Accepted Answer

Yes, this is one of our key services for hospitality professionals on Koh Samui.

Question 31

Do you make French pastries?

Accepted Answer

Yes, tarts, éclairs, choux, lemon tartlets and other French pastries depending on the season.

Question 32

Do you make custom birthday cakes?

Accepted Answer

Yes, custom birthday cakes for children and adults, made to order in advance.

Question 33

Do you make wedding cakes?

Accepted Answer

Yes, we make tiered and wedding cakes by quote for your events on Koh Samui.

Question 34

Can I customize the message or decoration of a cake?

Accepted Answer

Yes, we customize decoration, message and flavors to your wishes.

Question 35

What cake flavors do you offer?

Accepted Answer

Chocolate, vanilla, fruit, lemon, and other flavors on request depending on the season.

Question 36

How far in advance should I order a cake?

Accepted Answer

Ideally 2 to 5 days depending on complexity; more for large cakes and weddings.

Question 37

Do you make tarts (lemon, fruit)?

Accepted Answer

Yes, lemon tartlets and tarts depending on production, individual or sharing size.

Question 38

Do you supply desserts to restaurants?

Accepted Answer

Yes, we supply desserts and pastries wholesale to the island’s restaurants and cafés.

Question 39

Do you make festive cakes (Yule logs, etc.)?

Accepted Answer

Yes, Yule logs and festive cakes are offered during the holidays, to order.

Question 40

Do you offer cookies (langues de chat, etc.)?

Accepted Answer

Yes, homemade cookies such as langues de chat, perfect with a coffee.

Question 41

Do you deliver to homes on Koh Samui?

Accepted Answer

We mainly deliver to professionals; for individuals, contact us depending on area and order.

Question 42

Which areas of Koh Samui do you serve?

Accepted Answer

Lamai, Maret, Chaweng, Bophut, Maenam and surroundings depending on the delivery schedule.

Question 43

Do you deliver to Lamai?

Accepted Answer

Yes, Lamai is our priority delivery area.

Question 44

Do you deliver to Chaweng?

Accepted Answer

Yes, Chaweng is among our delivery areas for professionals.

Question 45

Do you deliver to villas and holiday rentals?

Accepted Answer

Yes, we deliver to villas and accommodation — perfect for holidaymakers who want fresh bread every morning.

Question 46

What are the delivery time slots?

Accepted Answer

Deliveries are made in the morning or afternoon; you choose the slot when ordering.

Question 47

Is there a minimum order for delivery?

Accepted Answer

A minimum may apply depending on the area; contact us for exact conditions.

Question 48

Can you deliver early for a café opening?

Accepted Answer

Yes, we adapt morning deliveries to the opening hours of cafés and hotels.

Question 49

Is delivery available every day?

Accepted Answer

Yes, delivery is possible every day for active professional accounts.

Question 50

How do I track my delivery order?

Accepted Answer

In your pro space you can see your orders, delivery date and slot, and your invoices.

Question 51

How do I become a professional customer?

Accepted Answer

Create a pro account with your company name, delivery address and contact details; you can order right away.

Question 52

Do you offer wholesale prices?

Accepted Answer

Yes, professionals get volume-adapted prices; contact us for your pricing.

Question 53

Do you work with hotels on Koh Samui?

Accepted Answer

Yes, we supply hotels and resorts with fresh breads and pastries daily.

Question 54

Do you supply restaurants and cafés?

Accepted Answer

Yes — breads, buns, desserts and viennoiseries for the island’s food businesses.

Question 55

Can I set up a recurring order?

Accepted Answer

Yes, pros can order regularly via the pro space with scheduled delivery.

Question 56

Do you issue VAT invoices?

Accepted Answer

Yes, professional invoices with continuous numbering, and 7% VAT for VAT-registered clients.

Question 57

How does payment work for pros?

Accepted Answer

Payment is on delivery or on account; a payment QR code can appear on the invoice.

Question 58

Can I order for a corporate event?

Accepted Answer

Yes — seminars, openings, receptions: we prepare custom orders.

Question 59

Do you offer white-label products for resellers?

Accepted Answer

Contact us to explore supply options for resellers and grocery stores.

Question 60

What lead time for a large pro order?

Accepted Answer

Please give 24–48h notice for large quantities to guarantee availability.

Question 61

Do you have gluten-free products?

Accepted Answer

We offer some gluten-free options (e.g. gluten-free burger); ask about today’s availability.

Question 62

Do you offer vegan options?

Accepted Answer

Yes, some vegan items exist (e.g. vegan burger); ask depending on production.

Question 63

Do your products contain allergens?

Accepted Answer

Our products may contain gluten, eggs, milk, nuts. Please tell us your allergies before ordering.

Question 64

Do you use real butter?

Accepted Answer

Yes, our viennoiseries are made with butter for authentic taste and flakiness.

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